EdgeOS Alerts
The user can monitor the Alerts, view alert details, take the necessary action and also delete the alerts using the Alerts pop-up window.
Alerts
Monitoring Alerts
System alerts are raised in various scenarios. Some examples are:
Active Internet Source becomes unavailable.
Network/Device consumption exceeds thresholds.
Traffic is pause on a Network/Device/Enterprise User.
Any configuration is updated through the Configuration Wizard.
Following are the severity levels of the system alerts.
Critical
Major
Minor
Info
Warning
Viewing Alerts
To view the alerts, perform the following steps.
Steps
Log on to the EdgeOS System. The home page appears.
Click the Alerts icon.
The Notifications pop-up window appears.
The count of alerts is displayed over the bell icon, see figure below.
Click Today’s Alert tab. The current day alerts will be shown under the Today’s Alert tab.
The user can filter the alerts based on the severity levels. To do this, click the drop- down arrow under the Filter By Category section, see Figure Filter By Category Drop-Down. Details of the alerts are displayed. In addition to this, the count of the alerts based on the severity level is displayed.
Filter by Category Drop-Down
Click Archived Alert tab to view the alerts up to previous 30 days.
Clearing an Alert
To clear an alert, perform the following steps.
Steps
In The Notifications pop-up window, click on Today’s Alert tab.
Click on Green tick icon next to the alert that the user wants to clear or mark as fixed. This will still maintain the alert in the system.
Deleting an Alert
To delete an alert, perform the following steps.
Steps
In The Notifications pop-up window, click on Today’s Alert tab.
Click on the x icon next to the alert. This will delete the alert from the system.
Clearing all Alerts
To clear archived alerts, perform the following steps.
Steps
In The Notifications pop-up window, click on Archived Alert tab.
Click on Clear All button. This will clear all previous day’s alerts.